Testimonials
Our Reviews
Kristina M.
homeadvisor.com
“Working with Malia was a breeze! She always answered her phone, was quick to respond to emails, and answered all my questions (sometimes even before I’d think of them). She was able to promptly schedule a walk through of the house and gave me honest opinions/advice without trying to oversell anything I didn’t want. She was very good about asking what exactly I wanted and then showing me different options while being upfront about costs (and even offering solutions on where we could cut costs if the quote ended up being over budget, which it wasn’t). Her installer, Brian, also had great communication and was in and out quickly and efficiently. Looking forward to enjoying our new shades in our new home!”
3/29/2021
Veronica W.
yelp.com
“This review is long over due. I had contacted CCBS earlier in the year last year to get some new shutters and I am beyond pleased! I had Maila come out to give me a quote for all the windows in my house and it was a pretty decent price I got. Malia came over on time, did all the measurements, was great with keeping me in the loop about the details of my order. Her crew came out and did a good job installing all the shutters in a timely manner. When I noticed there was a crack in one of the shutters that was installed, I told Malia and she told me to send her a photo right away and she’d make it right. I sent her the photo and she immediately ordered another shutter and within less than 2 weeks I received a brand new shutter without any manufacturer defects. I gotta say that this attention to detail and excellent customer service is rare– but with Malia, it’s not rare. Malia will do everything possible to do right by the customer and go above and beyond to get things done right. In my opinion the way a business should be done. I am totally impressed by the way she runs her company and when I have to get new blinds or shutters for my next house project– I’ll be using her services again. Thank you Malia at CCBS for making my home window project super easy and hassle-free!“
01/06/2021
Ashley B.
google.com
“Such an amazing experience with this company. They were very efficient and were able to get me in to measure my windows right after I contacted them. They were also able to install my blinds on my move in day which was excellent! I highly recommend this company! Great service!”
12/24/2020
Amy P.
google.com
“Our experience with Colorado Custom Blinds Shades & Shutters was outstanding! From the initial inquiry to the final installation, Malia was quick to respond and schedule our appointments. She was extremely helpful throughout the entire process, guiding us to decide which types of window coverings we should purchase, answering all our questions, and following up with us after installation. She continues to provide excellent customer service even now, with great patience and humor. She is a joy to work with and we love our shades – they keep our home private, light, and well-insulated. We whole-heartedly recommend Colorado Custom Blinds Shades & Shutters to anyone looking for a quality product or system provided by a company with unparalleled customer relations. Thank you!”
10/28/2020
Norma R.
yelp.com
“Stellar customer service! From the initial phone call, to the consultation appointment, to the measuring of my windows, to the installation of the blinds, and then follow up after the installation, everything was done professionally and courteously. I had questions about what color to choose (and why) and what size of slats (and why); all were discussed and answered with honesty. Every measurement was spot-on. The installer was very efficient and did a thorough job of ensuring the blinds were functional and cleaning up the boxes and other packing materials. I am loving my new blinds; they make quite a difference in the view OUT of my windows AND they look great from the outside also!”
10/18/2020
Deb M.
BBB
“Colorado Custom Blinds exceeded my expectations in product selection, service, installation and price. The owner helped me make the best selection for my home based on my lifestyle and budget. The installation was fast, efficient and super courteous. I would use them again without hesitation.”
09/01/2020
Ashlee D.
google.com
“I highly recommend this company! We built a home in Colorado Springs while still living in Germany. Malia worked with me virtually at first and then sent me samples within a week. When we arrived in Colorado, she met us at our home and expertly guided us through the process. We love our choices and really enjoyed working with the installer who arrived on time as scheduled. We chose Hunter Douglas Electric honeycomb in Pearly Beige for our home and couldn’t be happier with our choices. Malia made this process so easy for us, and the price was perfect!”
08/17/2020
Erin T.
google.com
“We went with Malia because of the great reviews about her personalized service and we are so glad we did! She came over, taking full COVID precautions, consulted on color with us, and helped us make a quick but thoughtful decision. The blinds were installed in under an hour the day after they arrived in her shop, and they fit perfectly. We went with lift and lock cordless.”
07/15/2020
Josh H.
houzz.com
“Malia and the staff at Colorado Custom Blinds exceeded my expectations with a fast delivery and installation to replace all the blinds in my home before selling. Malia personally measured all the windows, brought samples, matched them to the windows, and coordinated installation and removal of the old set. Tom, the installer, was fast, courteous, and clean during installation. All of this at a competitive price. Great customer service, quality, and timeliness!”
06/11/2020
Timothy R.
angieslist.com
“One of the best customer experiences I’ve ever had. They’ve been great to work with, hugely responsive, and very knowledgeable. Next time I need blinds I’m going to them. Thanks!”
05/28/2020
Frank P.
homeadvisor.com
“As we were considering updating our window treatments aka blinds a friend recommended Colorado Custom Blinds. Upon contacting the company, we were greeted by Malia Alstrom the friendly, professional and knowledgeable owner. A speedy and convenient appointment was set up, accurate measurements were taken, a quote was forwarded and the promised delivery and install dates were met, despite the turbulent virus disruptions.
At the appointed time the technician showed up and the install went like clockwork. We were amazed at how proficient the technician was. He had all nine various size blinds assembled and installed in just a few hours. I commented to my wife that I would have had maybe one done in that time frame and it would have been upside down.
Needless to say we are extremely pleased with their customer service and highly recommend Colorado Custom Blinds to anyone who may be considering new blinds and who want a quality product, professionally installed for a great price.”
04/10/2020
Penny S.
yelp.com
“The process was seamless from start to finish. I was able to work with Malia to find the perfect window treatments. She knew exactly the right questions to ask me to determine how to guide me. Based on my answers she actually guided me towards a less expensive option than what I had originally inquired about as she felt they would meet my needs. She was spot on and we couldn’t be happier with the style, functionality, and quality. I would definitely recommend working with Malia as she is a true professional and will treat you right!”
01/27/2020
Donna R.
google.com
“Malia does an excellent job honoring the Hunter Douglas (HD) products! We love our HD shades and eventually had one issue. She took care of everything quickly and we didn’t have to do a thing. Malia is truly awesome and it’s comforting to know she’s there if anything goes wrong. We have multiple products we purchased from her and she’s awesome at what she does! Love her easy going personality and commitment to excellent customer service. Difficult to find someone who honors their products and is as organized and efficient as she is. Glad we found her 5 years ago!”
01/05/2020
Kim B.
homeadvisor.com
“Malia paid such attention to detail when measuring each of our windows as well as helping us find the perfect shade of color for each of our windows. She kept continuous communication with us concerning the shipment of our blinds. When a couple of our blinds needed to be replaced, she immediately took care of it without question; the replacement was ordered quickly and her installer came out and resolved the problem. Thanks, Malia! We would recommend her company without hesitation.”
11/12/2019
Stacy M.
angieslist.com
“Malia is so good at what she does and she makes the process fun! I honestly didn’t expect it to be so easy to reach a decision, place the order, and get everything installed – seamless! She’s a pro!”
10/24/2019
George B.
yelp.com
“The service we received from Malia and her team was first-rate in every way. We have an unusual situation, and she addressed it perfectly. Our windows are very tall, and she measured them precisely, even climbing on the top rung of her ladder. There were a number of details that were seriously demanding, and she addressed each issue very effectively. It was a large order requiring coordination of a number of factors, and again Malia and her group were very effective.
We consulted several other blinds providers in town, and none of them came close to the professionalism and skills of this group. The installer was very good and precise–again, way head of the others we met. And the price we paid was significantly lower for similar products than other companies. Overall, very very impressive.”
08/15/2019
Nancy F.
google.com
“We could not be HAPPIER with Colorado Custom Blinds Shades & Shutters. The wide slat, faux wood blinds add an unexpected warmth to our home. Each blind fits perfectly in its window. We chose this exceptional company to supply and install blinds in our entire home after reading the outstanding reviews and meeting with Malia. She arrived to our home right on time, she was totally professional giving us helpful advice and she was a real pleasure to work with. Malia kept us updated regarding the installation date which was right on time. Tom, the installer, was totally professional as well. My husband and I highly recommend Malia and HER locally owned company.”
07/01/2019
Susan D.
yelp.com
“Malia waded through the paint tarps, made a couple of suggestions, measured each window top, middle and bottom and the quoted price was very fair. About 10 days later, my blinds were installed (Brian is very fast and professional) and they look absolutely gorgeous (and I’m glad I went with the wider slat distance!). I get a lot of compliments.”
06/01/2019
Kristin D.
google.com
“Loved working with Malia! She’s super knowledgeable about her products, prepared for every appointment, always efficient with your and her time, has high quality blinds that are priced affordably, always a pleasure to be around and…..did I mention that her pricing is amazing! Definitely recommend!! Thanks so much!”
05/01/2019
Terry B.
yelp.com
“Malia was simply terrific and on target with her blind and shutter recommendations. The color scheme she recommended was purrfect…I get lots of compliments from friends and neighbors, who ask for her contact info. Highly recommend you give her firm a try, I think you’ll be more than pleased.”
04/01/2019
Danielle L.
google.com
“Absolutely recommend! Malia was amazing! She came out twice to my house in the mountain to make sure the measurements will be exact on my custom shutters. I have a trapezoid window on an awkward corner with another large window in my kitchen and the shutters were the perfect solution to our privacy issue. The price is very reasonable. As soon as the shutters arrived they called to schedule install which only took about 30 minutes for my two gigantic, awkwardly placed windows. They cleaned up after themselves, and put a mat down on my wood floors to protect them from damage- rather rare things for companies to do these days. Nothing but positive interactions with these folks!”
03/07/2019
Hannah K.
yelp.com
“Everything about our experience was excellent: Malia’s knowledge and ability to listen to our needs and give us great options, quick turnaround, excellent installation by Mike, great quality products, and top customer service. Highly recommended!”
01/10/2019
Daniel S.
google.com
“Malia is terrific. She took all of my wife’s worries away about picking blinds for a new house, making it easy and enjoyable. She has an expert sense of style, the price for her products is great, and the quality of her product are top-notch. Best of all is the service. Malia is flexible and prompt and will take care of you.”
12/05/2018
Debra B.
angieslist.com
“We’ve used Colorado Custom Blinds for several years — 23 windows that have some challenging shapes and size. We ordered wide slat, custom blinds because our crank out windows aren’t shutter friendly. One is electronically controlled in a large bathroom window — so cool! This is the first time I can say that blinds are gorgeous and fit every window exactly. Also love the cornices at the top; really make them look custom. I like it that all the window coverings look uniform from the outside of our house. Malia, the owner, and Mike the installer, are first rate pros. Measuring is perfect. Malia has a keen eye for style and color (yes, there are many “shades” of white to go with white woodwork in a house), delivery is surprisingly fast, installation process is very professional too, and Malia stands by her products and work. I would never hesitate recommending this wonderful, locally owned small business to anyone.”
10/21/2018
Rick N.
yelp.com
“A blind I had purchased from Colorado Custom Blinds years ago developed a problem and could no longer be raised and lowered. Malia promptly responded to my phone call and came out to determine the problem with the blind. She worked with the manufacturer on my behalf to get a warranty replacement blind promptly installed at no cost to me. All it took was one phone call from me to her. In my opinion she went above and beyond in her service to me, especially since I bought that blind from the previous owner. I have bought other blinds for other rooms from Malia since that time, and she is professional and personable, and very knowledgeable. The service I’ve received from Colorado Custom Blinds over the years has truly been 5-star!”
08/01/2018
Tammy T.
yelp.com
“Fantastic experience!
When it comes to window decor I’ve always been lost and have left that piece of decorating until last. Until now, I was so happy to work with Malia! She made the entire experience so easy and stress free. I love the style and colors we picked out, and how much energy I’m saving already. She measured perfectly, and put my order in immediately. Within a couple of weeks they were here and the professional installer, Mike, had all of my old wooden blinds down and all of my new shades up in an hour and a half. So much easier than I imagined. Cost was very competitive, and they are worth every penny. The personal customer service and the great product are a big win in my book. When I look to redo a home or move, she’s top of my list to contact for my custom window treatments!”
When it comes to window decor I’ve always been lost and have left that piece of decorating until last. Until now, I was so happy to work with Malia! She made the entire experience so easy and stress free. I love the style and colors we picked out, and how much energy I’m saving already. She measured perfectly, and put my order in immediately. Within a couple of weeks they were here and the professional installer, Mike, had all of my old wooden blinds down and all of my new shades up in an hour and a half. So much easier than I imagined. Cost was very competitive, and they are worth every penny. The personal customer service and the great product are a big win in my book. When I look to redo a home or move, she’s top of my list to contact for my custom window treatments!”
07/03/2018
Amy S.
google.com
“Malia is all around fantastic. It’s easy for a business to be fantastic when all things go well but show their true colors when there’s a bump or two along the way. Malia was fantastic even when we had repeated trouble with one particular blind. She worked hard for us until the problem was completely fixed, once and for all. Malia has immense knowledge of the various product lines, is extremely honest in trying to help you save money where money can be saved, and is generally just pleasant to be around. Malia’s installer also went above and beyond on installation day, hustling to the curb to get his trash to the bin as the trash truck was waiting. He could have totally just left it in my garage. And then he pulled my trash bin all the way up my long driveway back to the garage! What a blessing! Highly recommend!”
06/29/2018
Jim C.
houzz.com
“Malia is extremely knowledgeable of all her product lines and she clearly explained them to us. Any questions we had were thoroughly answered. She quickly determined what we were looking for and only recommended options that were a good fit for us. She didn’t try to sell us more than what we wanted. She explained our options very thoroughly. And she had samples of everything so we could see exactly what we would be getting and what the colors would be. Once we made our choice, she explained the next steps and kept us up-to-date throughout the process. Mike did an outstanding job installing the blinds on 14 windows and a slider door! He was on time, very efficient, completed the work in record time in a quality manner, and cleaned up before he left. I wish all contractors were like that! Overall, I highly recommend Colorado Custom Blinds if you are looking for blinds or any window treatments. Working with them was a very positive experience!”
05/11/2018
Carolyn V.
google.com
“We recently moved from Las Vegas to Colorado Springs when I started looking for a window treatment company while living out of town. I was referred to Colorado Custom Blinds and Malia. It was an excellent experience. Malia was easy to work with. Most of our communication was by email. Her prices were reasonable, her product was very good, and her customer relation skills were excellent. The blinds were installed the day we moved in. Michael was an excellent installer. The whole experience was flawless. I highly recommend Malia and Colorado Custom Blinds and Shutters to future customers.”
04/26/2018
Monte W.
yelp.com
“Malia was absolutely amazing. From understanding our unique hone situation, to measuring, using her amazing eye for color and style, down to a great price. Installation was lightning fast and excellent quality. When a shade came loose (probably our fault), Malia was there to get it snapped back into place, no questions asked! Outstanding all around!!!”
03/31/2018
Lee-Anne V.
google.com
“Malia did a fabulous job of assisting me in finding the type of window-covering that best fit our decor, home and maximized our windows to showcase our view. Malia is very knowledgeable about the products she offers. I appreciated Malia’s professionalism, being timely and explaining the differences in her product line. We are very pleased with the outcome and I look forward to using Malia’s services and products in the future!”
02/28/2018
Brian S.
yelp.com
“From consult to install, Malia and the entire Colorado Custom Blinds, Shades & Shutters team was phenomenal. Malia provided a full perspective on our honeycomb/cellular shade purchase and her analysis on what best fit our needs and style of our home was much more detailed than what we received from other consults. Colorado Custom Blinds, Shades & Shutters has my highest recommendation and you’re missing out if you don’t consider them.”
12/29/2017
Julia O.
google.com
“Colorado Custom Blinds and Shades, owned by Malia Alstrom, (Mountain Shadows) is the “best of the best” place to buy your window treatments. After much online research, we hired Colorado Custom Blinds and Shades, Malia, to take care of the window treatments of our, then, under construction home. We were residing out of state at the time. When we were finally able to see the window treatments in person, we found that her work was impeccable, the color choice excellent, and her recommended products exactly what we needed. Moreover, Malia guarantees her work. Unlike other companies, Malia makes house calls to do a repair, and she did it in a timely, professional manner, and without charging, even 2 years after installation! Now who does that today? Malia’s Colorado Custom Blinds and Shades business has customer service that’s “above and beyond” any competitor. I am so thankful that she is in our corner of the world! Thank you Malia!”
11/14/2017
Ramsey B.
angieslist.com
“What a nice surprise to be part of a customer service focused approach to home improvement, a novelty in today’s marketplace! From start to finish Colorado Custom Blinds made the process simple and enjoyable. The blinds are exactly what we expected, and installation was prompt and no mess left behind. Communication took out all of the guess work and resulted in no wasted time for me. I would recommend CCB to anyone looking for great blinds at a great value price.”
10/12/2017
Jeff F.
angieslist.com
“Colorado Custom Blinds, Shades & Shutters gets 5 stars from us! We compared three different companies and chose Colorado Custom Blinds, Shades & Shutters for five reasons – 1) top of the line products, 2) awesome selection, 3) personable, knowledgeable ownership (Malia is great!) 4) reasonable pricing and 5) “above and beyond” customer service and installation. We recommend Colorado Custom Blinds, Shades & Shutters to our closest friends and to you. You will be pleased.”
10/03/2017
Sterling R.
google.com
“Malia from Colorado Custom Blinds, Shades & Shutters was referred to us by our realtor (we are new to Colorado) when it came time to outfit our entire home with window coverings. In the 40 plus years I have been dealing with various vendors and contractors, I have never encountered anyone more professional, efficient, reliable and fair. Her knowledge of the various products was considerable, and she never lost focus as we pondered various options. All through the process, she did not miss a date or a deadline and kept on top of all the various steps in the process. We had delays on our end as closing on our home was delayed several times, but she met each delay professionally. Her prices are fair. It has been several months since our install and just yesterday we had an issue with a remote. I emailed her last night and this morning she let me know that a replacement was on the way. We could not be happier.”
09/22/2017
Bree B.
google.com
“Wonderful experience with Colorado Custom Blinds. We got several quotes, but Malia was kind enough to visit our home for a quote on a Sunday, no less, just a couple of days after our request! She was super responsive when we had questions and the process from start to finish was very straightforward. On price, she also beat out her competitors. Her installation staff member was so efficient and polite! Would definitely recommend this company.”
09/01/2017
Denise G.
angieslist.com
“Malia is awesome to work with. She is very knowledgeable about all her products and gives you her honest opinion, which is worth a lot when you’re trying to make a good decision. She is very reasonable with her prices as well. The installation went very well and didn’t take long at all. The blinds look great and it was a big surprise when they showed up with the shutters to install along with the blinds. We weren’t expecting them this soon. She surprised us!! I would recommend Malia to everyone.”
08/19/2017
Phoebe B.
homeadvisor.com
“Colorado Custom Blinds, Shades & Shutters completed a phenomenal job in my home with blinds! It was a fast and efficient job that has provided a sense of comfort and privacy. They also provided an above and beyond warranty! It was well worth scheduling the appointment versus going a different route.”
08/18/2017
Christy C.
angieslist.com
“Malia’s service is impeccable. She’s extremely responsive and easy to work with – she makes the experience completely seamless. Everything was as-promised and on-time. She stands by her products and takes the time to ensure everything meets expectations 100 percent. On top of that, the quality is great and pricing is very competitive. Two enthusiastic thumbs up – thanks Malia!”
07/12/2017
Linda C.
homeadvisor.com
“Helped me with an odd window and door setup with limited space options. I was particularly glad to have her expertise when it came to obscure things I hadn’t considered. Malia, thank you for your patience with my boatload of “windows 101″ questions and for your speedy delivery when I finally made up my mind. The price was less than half of the other options I had explored.”
06/26/2017
Donna J.
angieslist.com
“It went extremely well, especially since it is overwhelming to buy a new house and move. Colorado Custom Blinds made this important task easy and less stressful. Malia and her team were top-notch professionals.”
06/09/2017
Samira B.
yelp.com
“If you are reading this and are looking for a company to order custom blinds, shades or shutters look no more. Malia Alstrom, the owner of Colorado Custom Blinds, Shades & Shutters, takes pride in her company and that pride shows in the way she treats her customers. Working with Malia on picking out Shades for our new home was a super smooth experience. She communicated with us every step of the way and was sure to follow up with us after install. A slight manufacture defect in one of our shades was noticed, and she immediately contacted Hunter Douglas and requested a replacement. No delay, no hesitation. We plan on working with Malia again when we finish our basement and highly recommend her to anyone looking for custom window treatments.”
12/05/2016
Rob N.
yelp.com
“I have never before taken the time to write a review, but this business deserves one. As a military family, we get the opportunity to move every 2-3 years and have done so for a long time. This move brought us in contact (by word of mouth) with Malia, who owns and runs Colorado Custom Blinds. She’s punctual, professional and above all, honest. She enjoys being helpful and answering any questions you might have. … I would also like to add that she never tried to up-sale us on anything. In closing we have approx 37 windows in our new home, and we trust Malia at Colorado Custom Blinds to take care of each and every one of them.”
11/15/2016
Karen B.
yelp.com
“We are so thrilled with our new shutters! Malia was extremely professional, prompt, and courteous. She kept us informed at each step of the process and made sure we were totally satisfied with our investment. The installation was very professional as well and we were amazed that the entire process, from measurement to installation, went so smoothly! We highly recommend Malia and Colorado Custom Blinds!”
10/16/2016
Diana A.
yelp.com
“This business is amazing! Malia is so professional and is on top of every aspect of the process. You really don’t want to work with anyone else to put window treatments in your home. She bent over backwards to accommodate our busy schedules. And she helped us make selections that showcase our home and its beautiful views.”
10/13/2016
Tracey C.
homeadvisor.com
“Wish I could give higher than five stars for customer service! Malia was awesome to work with. She was exceptional in choosing the right material/blinds to compliment the room. When we had a manufacture issue, she worked tirelessly to get it solved quickly, with no hassle or inconvenience for me. If you hire, Malia with Colorado Custom Blinds, you will not be disappointed!!”
08/14/2016
Mark B.
homeadvisor.com
“Look no farther — these are the folks you want to go with! Malia and her colleagues at Colorado Custom Blinds treated we wonderfully from start to finish. They answered the phone on the first call and were friendly. Malia came to my home and offered friendly advice on the options and colors available. They kept me updated as the blinds were being manufactured and they did a quick and expert installation. Malia came back personally to replace a defective blind in the kitchen on the Saturday of the 4th of July weekend. I couldn’t be happier with the results.”
07/03/2016
Anne S.
yelp.com
“Very well done. Malia is extremely professional in her communication, scheduling, promptness and customer service. We were uncertain about what we wanted to do with our 25 windows. She advised us and we never felt pushed to do more than our budget would allow. She stands behind every product she carries. The installer, Mike, did an excellent job – we were very comfortable with both Malia and Mike. We definitely recommend Colorado Custom Blinds Shades & Shutters!”
06/15/2016
Kristin
dexknows.com
“Absolutely amazing staff! Friendly, courteous and professional! The product is high quality! I’ve had my window treatments for 7 years and they are still perfect!!! I would recommend this company to anyone. We’ll use them over and over again!”
06/07/2016
Jessica R.
homeadvisor.com
“Very affordable and easy to work with! Malia is extremely knowledgeable and great to work with. She worked around my schedule to come out and help me pick out exactly what I wanted. The ordering process was a breeze. The price was great! I love my new blinds!”
06/07/2016
Lori
dexknows.com
“Malia helped me pick out blinds , she was prompt, personable and made the entire process so easy. She also went over and above and helped with the repair of an existing blind that needed repair. I will use her again in the future!”
02/10/2015
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